Completing this form will enable us to help you solve any concerns in regards to your hardware or charging station.
Fields marked with an * are required.
Name *
Email *
Address
City
State (Two Letter)
Postal Code / ZIP
Phone *
Country
Model Number * Please SelectEVO32-300-001EVO32-300-002EVO32-310-001EVO32-310-002EVO32-320-001EVO32-320-002
Serial Number *
Purchase Source Please SelectAmazonDistributorDirectOther
Make Please SelectAudiBMWChevroletFordHondaHyundaiJaguarKiaLand RoverMercedes-BenzMitsubishiNissanPorscheTeslaVolkswagen
[group audi-group clear_on_hide] Model Please SelectA8 e LA7 55eQ5ee-trone-tron Sportback [/group]
[group bmw-group clear_on_hide] Model Please Select330e530ex5 xDrive 45ex5 xDrive 30ei3745e [/group] [group chevy-group clear_on_hide] Model Please SelectChevy Bolt [/group] [group chrysler-group clear_on_hide] Model Please SelectPacifica Hybrid [/group] [group ford-group clear_on_hide] Model Please SelectMustang Mach-E (99kWh)Mustang Mach-E (76kWh)Fusion Energi [/group] [group honda-group clear_on_hide] Model Please SelectClarity PHEV [/group] [group hyundai-group clear_on_hide] Model Please SelectSonata PHEVKona EVIONIQ PHEVIONIQ EV [/group] [group jaguar-group clear_on_hide] Model Please SelectI-PACE [/group] [group landrover-group clear_on_hide] Model Please SelectRange RoverRange Rover Sport [/group] [group kia-group clear_on_hide] Model Please SelectOptima PHEVNiro PHEVNiro EV [/group] [group mercedes-group clear_on_hide] Model Please SelectS560eGLC350e [/group] [group mitsubishi-group clear_on_hide] Model Please SelectOutlander [/group] [group nissan-group clear_on_hide] Model Please SelectLeaf SLeaf S Plus [/group] [group porsche-group clear_on_hide] Model Please SelectTaycanCayenne E-hybridPanamera E-hybrid [/group] [group tesla-group clear_on_hide] Model Please SelectModel S PerformanceModel S Long RangeModel S Long Range PlusModel S PlaidModel S Plaid+Model X PerformanceModel X Long RangeModel X Long Range PlusTesla Model X PlaidModel Y StandardModel Y PerformanceModel Y Long RangeModel 3 StandardModel 3 Standard Range PlusModel 3 Long RangeModel 3 Performance [/group]
Year Please Select202220212019201820172016201520142013
Outlet Type Please SelectNEMA 6-50HardwiredOther
Breaker Rating Please Select15A20A25A30A35A40A45A +
GFCI on Branch Circuit Please SelectYesNo
Issue with EVO App * Please SelectYesNo
Color of Indicator Light * Please SelectGreen SteadyGreen Flashing FastGreen Flashing SlowBlue FlashingRed SteadyRed FlashingYellow SteadyYellow Flashing
Message on Display Please SelectPOWER SWITCH FAILURESELF TEST FAILUREGROUND FAILUREMISSING GROUND FAULTOVER CURRENT FAILUREOVER VOLTAGEUNDER VOLTAGECONTROL PILOT FAILURELOW TEMPERATUREHIGH TEMPERATUREPOWER METER FAILUREREADER FAILUREOTHER ERROR
Description of Problem *
Image Upload